Last updated: June 30, 2026

Data Deletion Request

If you would like to request deletion of your account and personal data, please send an email to [email protected] with the subject line “Account Deletion Request”.

Please include:

• Your registered email address
• Your account details (if applicable)
• Any relevant information to help us identify your account

We will review and process your request within 30 days and send a confirmation email once your data has been deleted or anonymised.

Warning: Account deletion is permanent and irreversible. Once your personal data has been removed from our platform, it cannot be recovered. Please ensure you have saved any important information before submitting your deletion request.

What Happens Next

When we receive your request, we verify your identity using the information associated with your account.

Once verified, we will permanently remove your account and delete or anonymise the personal information associated with it, including where applicable:

• Customer profile information
• Booking and service-related records
• Communication history
• Account activity information
• Other personal data stored within our platform

We aim to complete the deletion process within 30 days and will notify you once it has been completed.

Some information may be retained where required for:

• Legal obligations
• Financial records and compliance requirements
• Fraud prevention or security purposes

If your account is connected with a business, organisation, or service provider account, certain records managed by that organisation may need to be handled directly through them.

Questions?

For any questions or concerns regarding data deletion, please contact us at:

[email protected]